Friday 23 November 2012

Superstition@Workplace


Gyanendra Kumar Kashyap

A survey finds that Indian corporate workforce still finds sanctity in their superstitious beliefs to herald success.


‘Superstition is merely the confusion of correlation and causality,’ argues Marshall Goldsmith in his book, ‘What Got You Here Won’t Get You There’. Be it sportsperson, professionals, ordinary folks or workplaces across the globe, they use superstition- though irrational and nonsensical, to make connections and create explanations. Cut the picture to a stock exchange and the Bombay Stock Exchange, BSE, offers a few tidbits. In January 2008, when the Sensex plummeted from the highs of 20,000 mark to the levels of 8,000, many edgy brokers and traders at Dalal Street became impulsive and blamed a five-foot-tall shiny bronze bull statue, usually a symbol of optimism and strength, just outside Gate 2 for the onslaught of ‘bears’. They were convinced that it was the position or the direction of the bull’s raging glance that was inauspicious. Attaching high priority to these unwarranted beliefs Vaastu experts were called in, who suggested a change in the bull's direction (South West, facing northwards to be precise - any other position would invite trouble). Those who blended superstition with money-making seemed to suggest, “Get the bull to look at us and all will be well." This wasn’t the first time though; such beliefs (superstitions) were forced upon to explain earlier corrections too viz.: the free fall of Sensex in mid-80’s was reasoned as the pain of a tree which was cut for BSE’s expansion; the 1992 Harshad Mehta scam was linked to the opening of the eastern gate; the same gate which opened once again in 2001 to welcome Bill Clinton was reasoned to be the cause behind the famous post-dotcom market fall.

But is it that such (superstitious) behaviors are only to be seen amongst traders and brokers? Perhaps the answer would be in the negative. We have ample examples of our very own politicians hopping from one temple to another in response to each political crisis or tests. Leave the political class; there is no dearth of office going colleagues who have their favorite Ganesha or a Feng Shui plant or Sai Baba or Laughing Buddha on their office desk.  November 2012, report “Superstition and Personal beliefs at workplace” by TeamLease Services reveals that overall faith in personal belief or superstition is quite high (62 percent) among employees in India and more than half of respondents (51 percent) follow superstition at their work place. Add to this that for as much as 81 percent of employees there is a high willingness to follow superstition/ beliefs at work place (there is an equally high belief system seen across the senior management too) – this is an eye-opener. Further, the level of believability on superstition practices is found to be higher in Bangalore and Delhi as compared to other cities. This lends a feeling that Indian cities despite being modern workplaces are traditional at heart.

 The report states that while Vaastu Shastra and Feng Shui are the most common practices followed at the workplace, the personal favorites are lucky charms like stones, color specific items etc. It further states that managements in India are generally adaptive to employees’ superstitious beliefs and don’t restrict them from practicing them at work, as long as it doesn’t negatively affect productivity. In fact, a majority of senior management officials believe that superstitious practices are more prevalent at the top of the order. Does such kind of belief system have an impact on the corporate culture? A majority of senior managers believe that though practices like Feng Shui, Vaastu Shastra, lucky charms, arrangement of idols and stickers of gods at workstations, laughing Buddha and money plant are common at workplaces, they don’t have any significant influence on people and the corporate culture.

The result of experiments conducted by social psychologist Lysann Damisch et al., on effectiveness of ‘good luck beliefs’ (i.e. superstitious behaviors like crossing fingers, using lucky charms etc) suggests that superstitions improve performance. According to Matthew Hutson, author of ‘The 7 Laws of Magical Thinking: How Irrational Beliefs Keep Us Happy, Healthy, and Sane’ when people feel lucky or follow a superstition, it gives them enough confidence and optimism to boosts their performance. The latest TeamLease study, in the Indian context, goes to say that more than 48 percent of the respondents felt that practicing superstition at workplace has had a positive effect and modern organizations impose fewer restrictions on such practices.

But how does superstition kick in? Goldsmith explains in his book, ‘What Got You Here Won’t Get You There’, that it is based on the assumption that, "I behave this way, and I achieve results. Therefore, I must be achieving results because I behave this way. This belief is sometimes true but not across the board. That's where superstition kicks in.”  Nevertheless, practice whatever you may, but ultimately the work and outcome are subject to an individual’s skills, knowledge and its application.

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