Gyanendra Kumar Kashyap
Research shows that pay ceases to matter if the employee has
all the basic necessities of life...
For most of us, money is a fundamental reason to work because
it is measureable and tangible. Hence, it becomes a motivator by default though
it may not be the primary one for many employees. But, would we continue to do
what we were doing if we were not compensated for our efforts? It is at this
point that questions like ‘does money really affect motivation?’ crops in. Thanks
to the complexity of human behaviour, there is no definitive answer to this
question.
Daniel Pink in his book, ‘Drive – The Surprising Truth About
What Motivates Us,’ convincingly argues that money does not motivate people who
work for us. Generally, people are more motivated to work harder when they have
the ability to work on their own terms, he said in his book. This is not to suggest
that money doesn’t motivate; in fact, to underplay the importance of money and
benefits as motivation for workers would be a mistake.
The author states in his book that employees expect to be
paid fairly, but over-paying employers do little to motivate them to work
harder towards achieving company goals. In a similar vein, Entrepreneur quotes
Ian Larkin, a professor of business administration at Harvard Business School,
as saying, “Money is highly motivational for people… But saying money is the
only thing we should use is also silly.”
Be it the Expectancy Theory or researches conducted by
psychologists like Daniel Kahneman, each one point out that money motivates only
to an extent. According to the Expectancy Theory, money will motivate employees
as long as their personal goals are being satisfied and the perception that
their pay is dependent upon their performance. Kahneman said money does not
increase people’s happiness after they have got all the basic necessities of
life.
Timothy A Judge, an organisational scientist and his
colleagues in their 2010 meta-analysis, “The relationship between pay and job
satisfaction” published in the Journal of Vocational Behaviour, gave the most
compelling answer to this vexed issue. The results indicate that the
association between salary and job satisfaction is very weak. The reported
correlation (r=.14) indicates that there is less than 2 per cent overlap
between pay and job satisfaction levels. Furthermore, the correlation between
pay and pay satisfaction was only marginally higher (r=.22 or 4.8 per cent
overlap), indicating that people’s satisfaction with their salary is mostly
independent of their actual salary. The findings are in sync with Gallup's
engagement research (October 2011), which reports that there is no significant
difference in employee engagement by pay level.
So does money demotivate? It’s a tough question and there is
no consensus about the degree to which higher pay may demotivate. A few studies
throw some light on this aspect. Edward L Deci, Professor of Psychology - University
of Rochester, and others in their seminal work, ‘A meta-analytic review of
experiments examining the effects of extrinsic rewards on intrinsic motivation’
conclude that tangible rewards tend to have a substantially negative effect on
intrinsic motivation and even when tangible rewards are offered as indicators
of good performance, they typically decrease intrinsic motivation for
interesting activities. Similar studies conducted by Yoon Jik Cho, Assistant
Professor – University of Georgia and James Perry – Distinguished Professor-
Indiana University, Bloomington, conclude that employees who are intrinsically
motivated are three times more engaged than employees who are extrinsically
motivated (such as by money).
The meaning of money (and hence it being regarded as a
motivator or demotivator) is largely subjective and our relationship to money
is highly idiosyncratic. If companies want to motivate their workforce, they
need to understand what their employees really value — and the answer is bound
differ for each individual. Motivating employees solely based on money will
indeed turn out to be a herculean task.
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